pH Balanced Bodywork - touching lives since 1991
therapeutic bodywork & massage
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... scheduling and policies

SCHEDULING

Scheduling can be 3 - 7 days out depending on time of day and appointment type or time. Local events and holidays often affect availability. It never hurts to check for last minute openings, it just helps to schedule ahead when able. Thank you for your understanding.

Scheduling is available by phone, email and through text message. Please call 619-252-5353. Please note that I am unable to take calls while in session and I will gladly return your call as soon as possible. When leaving a message please include your name, number, desired service, along with the date(s) and time(s) you would like to come in.

By Text::

Please text to 619-252-5353 including your name, best contact number, desired service date(s) and time(s) you are available and you will be contacted as soon as possible to confirm your reservation. Great way to check on same day availability too.

By Email:

Please email your name, phone number, desired service, date(s) and time(s) you are available and you will contacted within 48 hours (usually sooner) to confirm your reservation.

For same day or next day appointment availability please call 619-252-5353 and I will make every effort to accommodate your scheduling needs.

GIFT CERTIFICATES

Gift certificates can be purchased over the phone or in person. Visa, MasterCard, check or cash are accepted. Gift certificates may not be purchased for Series or Specials and are not transferable. Gift certificates purchases are for dollar amounts only and not service specifications.

CANCELLATION POLICY

A 24-hour advanced notice is required in the event that you must cancel your appointment. Any cancellations made less than 24 hours before scheduled appointment will be charged 50% of sevice total. A no-show will be charged 100% of service.

Need to reschedule? Running late? Life happens, please call me to let me know. Please remember that others may be waiting to be 'worked in' and the more notice I have of a cancellation the better I am able to accommodate another person's schedule.

Late arrivals (Please call if you are able): We will work together to be efficient without rushing or we may opt for a shorter session to allow others to be seen on time. This will be determined upon your arrival based on current schedule and time availability.

Missed opportunities (No call/No show): An appointment is considered missed if you have not called or arrived 10 minutes after our appointed time.


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